Last Updated: November 17, 2025
- Binding Agreement and Acceptance
These Terms and Conditions (the “Agreement” or “Terms”) establish a binding legal relationship between ANX LLC, a limited liability company duly organized and existing under the laws of the State of Wyoming, United States, with operational presence extending to Israel (referred to herein as “Company,” “we,” “us,” or “our”), and each individual or business entity that accesses, registers for, or utilizes any services offered through the digital properties located at https://anx.digital/, https://www.alphanetx.com/, https://cobbix.com/, and https://cozzix.com/ (collectively designated as the “Platform”). Any person or entity utilizing these services shall be referred to as “User,” “Client,” “you,” or “your” as the context requires.
Your access to or use of any portion of the Platform, whether through active registration or passive browsing, constitutes your unequivocal acceptance of these Terms in their entirety. Should any provision herein prove unacceptable to you, your sole recourse is immediate cessation of all Platform usage. We reserve the unilateral right to modify, amend, supplement, or replace any provision of this Agreement at any time and for any reason, exercisable at our sole and absolute discretion; continued use of the Platform following such modifications constitutes binding acceptance of the revised terms, whether or not you have reviewed them.
- Service Description and Operational Scope
ANX LLC operates as a technology company specializing in the development, deployment, and maintenance of digital products and software-as-a-service solutions tailored for business automation, customer engagement, and operational optimization. The data controller and business owner is Leo Dahan. Our primary service offerings include, but are not limited to: artificial intelligence-driven chatbots designed to automate customer support and lead generation functions; cloud-based customer relationship management systems engineered to facilitate sales pipeline management and client interaction tracking; comprehensive automation systems that enable marketing workflows, operational process optimization, and lead flow management; promotional and marketing tools that support multi-channel campaign deployment and performance analytics; and various subscription-based software solutions delivered through our cloud infrastructure.
The Services incorporate numerous integrations with third-party platforms, external application programming interfaces, and independent service providers. Consequently, system performance may be subject to the availability, operational continuity, feature sets, and policy determinations of these external entities, over which we exercise no control. Performance metrics, uptime guarantees, and feature availability may be affected by factors including but not limited to third-party service interruptions, API modifications, policy changes implemented by external platforms, network infrastructure limitations, and actions taken by external service providers in response to User conduct.
- Service Provision Basis and Disclaimers
All Services are provided strictly on an “as-is” and “as-available” basis without warranties of any nature. While we employ security protocols and reliability measures consistent with industry standards, we cannot and do not guarantee the prevention of data loss, the absence of system interruptions, complete protection against unauthorized access, or immunity from actions taken by third-party platforms. Digital products, automated systems, and software tools delivered through the Platform cannot be physically returned; their value is conferred upon delivery of access credentials or activation of service features.
Users acknowledge that automation systems require proper configuration, that customer relationship management platforms demand accurate data input, and that artificial intelligence-based tools function within the parameters of their programming and training data. We make no representation that our Services will achieve specific business outcomes, generate particular revenue levels, or satisfy undefined expectations. Results obtained through Platform usage depend substantially upon User implementation, proper system configuration, data quality, regulatory compliance, and adherence to third-party platform policies.
- User Responsibilities and Prohibited Activities
Each User bears exclusive responsibility for maintaining the confidentiality of account credentials, for all activities conducted through their account, and for ensuring that registration information remains accurate and current. The provision of false, misleading, or incomplete information during registration or at any subsequent time constitutes a material breach of this Agreement and may result in immediate account suspension or termination without refund.
Users shall not engage in, nor permit others to engage in, the following prohibited activities: reverse engineering, decompiling, or disassembling any software component or proprietary algorithm incorporated within the Services; utilizing the Platform for purposes that violate local, state, national, or international laws or regulations; transmitting malicious code, viruses, or other harmful computer instructions; interfering with the integrity, performance, or security of the Platform or its connected systems; attempting unauthorized access to accounts, data, or system components for which access has not been granted; extracting data through automated scraping tools or other mechanisms inconsistent with normal service usage; reselling, sublicensing, or transferring access rights without our express written authorization; or removing, obscuring, or altering proprietary notices, copyright attributions, or trademark designations.
Violations of third-party platform terms of service while using integrations available through our Platform constitute breaches of this Agreement. Users must independently verify and ensure their compliance with policies governing Facebook, Google Workspace, Salesforce, HubSpot, Stripe, PayPal, WhatsApp Business API, Shopify, WooCommerce, Magento, and all other external services accessed through Platform integrations. We disclaim all liability for account suspensions, data deletions, service restrictions, or other actions imposed by third-party providers due to User conduct, policy violations, or changes in third-party terms of service.
- Payment Obligations and Subscription Management
All fees are denominated in United States Dollars unless expressly stated otherwise at the point of purchase. Subscription-based services renew automatically at the conclusion of each billing period (monthly, quarterly, annually, or as otherwise specified) unless affirmatively canceled prior to the renewal date. By subscribing to any service, you authorize the Company to charge your designated payment method for all applicable fees, including any sales taxes, value-added taxes, or other governmental levies imposed by applicable taxing authorities.
We reserve the right to modify pricing structures at any time; however, changes to recurring subscription rates will not affect billing cycles already in progress. Notice of pricing adjustments will generally be provided at least thirty days prior to their effective date, although we are not legally obligated to provide such notice in all circumstances. Continued use of the Services following price modifications constitutes acceptance of the new rates. Users may cancel subscriptions through their account management dashboard or by contacting customer support; cancellation prevents future billing but does not entitle Users to refunds for current or prior billing periods, which remain fully payable.
Failure to remit payment when due may result in immediate suspension of access, account termination, or both, without further notice or opportunity to cure. The Company reserves all rights to pursue collection of outstanding balances through any lawful means, and Users agree to reimburse all costs incurred in collection efforts, including but not limited to reasonable attorneys’ fees, court costs, and collection agency fees.
- Refund Policy and Conditions
Given the inherent nature of digital products and software-as-a-service offerings, wherein substantial value is conferred immediately upon granting of access, all sales are final and non-refundable once service access has been provided or digital content has been delivered. Unlike tangible merchandise, digital products and cloud-based services cannot be returned in the conventional sense, as their value consists in access to proprietary systems, data processing capabilities, and software functionalities.
Refunds may be granted solely under the following narrowly defined circumstances, subject to verification and approval by our customer support team: (i) duplicate charges resulting from payment processing errors, where the User has been billed multiple times for identical services within a single billing period; (ii) technical malfunctions that completely prevent initial access to purchased services, provided that our technical support personnel have made good-faith efforts to resolve the issue over a period exceeding seventy-two hours without success; (iii) circumstances expressly covered under a separate written agreement executed between the parties; or (iv) situations where mandatory consumer protection statutes applicable in the User’s jurisdiction require refund eligibility under specific conditions.
Refund requests must be submitted within fourteen days of the transaction date. Such requests must include: the transaction identifier or receipt number; a comprehensive description of the factual basis for the request; supporting documentation such as screenshots of error messages, correspondence with support staff, or evidence of duplicate charges; and confirmation that the User has discontinued use of the services in question. Requests should be directed to customer support through the contact mechanisms provided at https://anx.digital/.
Each refund request will be evaluated individually based on its specific facts and circumstances. Determinations are made in our sole discretion, considering factors including but not limited to: the extent of services utilized prior to the request; the nature and severity of any technical issues reported; whether the User has complied with all applicable terms and conditions; and whether the claimed basis for refund falls within the limited categories outlined above. Approved refunds are typically processed within seven to fourteen business days, although actual timing depends on the policies and procedures of financial institutions and payment processors.
Certain categories of services are categorically ineligible for refunds under any circumstances, including: customized software configurations or personalized solutions developed according to User specifications; services actively used beyond any applicable trial period; add-on features or premium modules purchased separately from base subscriptions; promotional offerings, discounted services, or limited-time deals expressly designated as non-refundable at the time of purchase; and services terminated due to User breach of these Terms or violations of third-party platform policies.
This refund policy is structured in consideration of the Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq., although purely digital services may not constitute “consumer products” as defined within that statute. We observe consumer protection regulations applicable in jurisdictions where we maintain operations or serve clients, including the Israeli Consumer Protection Law, 5741-1981, which provides for a fourteen-day cooling-off period for distance sales but expressly excludes digital content once delivered or consumed (consistent with the precedent reflected in similar cases). For Users located within the European Economic Area, EU Directive 2011/83/EU on consumer rights provides a fourteen-day withdrawal right for distance contracts; however, Article 16(m) of that directive excludes digital content supplied once performance has begun with the consumer’s prior express consent and acknowledgment that the right of withdrawal will be lost. Additionally, we comply with the Wyoming Consumer Protection Act, Wyo. Stat. § 40-12-101 et seq., and Wyoming’s Digital Assets statute, which classifies digital assets as intangible personal property and designates relevant provisions as consumer protection statutes under Wyoming law.
For Users subject to the General Data Protection Regulation (EU) 2016/679 (“GDPR”), please note that rights regarding personal data processing are independent of and do not directly govern refund eligibility. Users may exercise GDPR rights to access, rectification, erasure, restriction of processing, data portability, and objection regardless of refund determinations.
Subscription cancellations that occur mid-cycle do not entitle Users to prorated refunds or credits. Access continues through the end of the prepaid billing term, but no reimbursement is provided for unused portions of that term. Similarly, downgrading from a higher-tier subscription plan to a lower-tier option does not create entitlement to reimbursement of the price differential for the remainder of the current billing period.
- Intellectual Property Rights and Copyright Policy
All content provided through the Platform, including but not limited to software code, proprietary algorithms, user interfaces, graphical elements, documentation, instructional materials, logos, service marks, trademarks, and methodological frameworks, is owned exclusively by ANX LLC or its licensors. Such content is protected by United States copyright law codified at 17 U.S.C. § 101 et seq., the Israeli Copyright Act, 5768-2007, international treaties including the Berne Convention for the Protection of Literary and Artistic Works, and other applicable intellectual property statutes and common law principles. Users receive only a limited, non-exclusive, non-transferable, and revocable license to access and utilize the Services for legitimate business purposes during the term of their active subscription.
The license granted herein does not convey any ownership interest in the Services, underlying intellectual property, or proprietary methodologies. Users are prohibited from reproducing, distributing, publicly displaying, preparing derivative works from, or otherwise exploiting any portion of the Platform except as expressly authorized by these Terms or by separate written agreement bearing original signatures of authorized representatives. Any unauthorized use constitutes infringement of intellectual property rights and may subject the infringer to civil liability for damages and injunctive relief, as well as criminal prosecution under applicable statutes.
Users retain ownership of data, content, information, and materials they upload to the Platform (collectively, “User Content”). By submitting User Content, you grant to the Company a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, adapt, display, and distribute such content, but solely to the extent necessary to provide the Services, maintain system functionality, and comply with legal obligations. You represent and warrant that you possess all rights necessary to grant this license and that your User Content does not infringe upon the intellectual property rights of any third party or violate any applicable laws or regulations.
The Company respects the intellectual property rights of third parties and expects all Users to do likewise. In accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”), we have established and implemented a policy for addressing claims of copyright infringement. Rights holders who believe that their copyrighted work has been reproduced, distributed, or displayed on the Platform without authorization may submit written notice to our designated DMCA agent, Leo Dahan, at the contact information published on the Platform.
A valid DMCA takedown notice must contain: (1) identification of the copyrighted work claimed to have been infringed, or if multiple works are covered by a single notification, a representative list of such works; (2) identification of the material claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate that material on the Platform; (3) contact information for the complaining party, including name, address, telephone number, and email address; (4) a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (5) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and (6) a physical or electronic signature of a person authorized to act on behalf of the copyright owner.
Upon receipt of a notice that complies substantially with the statutory requirements, we will expeditiously remove or disable access to the allegedly infringing material and provide notice to the User who posted such content. Users who believe that material was removed or disabled as a result of mistake or misidentification may submit a counter-notification in accordance with the procedures outlined in 17 U.S.C. § 512(g). The Company reserves the right to terminate the accounts of Users who are determined to be repeat infringers in appropriate circumstances.
- Third-Party Integrations and External Services
Our Services incorporate integrations with numerous external platforms, third-party application programming interfaces, and independent service providers (collectively, “Third-Party Services”). These integrations enable expanded functionality, data synchronization, payment processing, communication channels, and other features that enhance the utility of our Platform. However, such integrations necessarily depend upon the continued availability, performance standards, operational policies, and technical specifications of entities outside our direct control.
Users acknowledge and agree that Third-Party Services are governed by separate and independent terms of service, privacy policies, data processing agreements, and acceptable use policies promulgated and enforced by their respective providers. The Company makes no representations or warranties regarding the reliability, accuracy, security, legal compliance, or continued availability of Third-Party Services. We disclaim all liability for the performance, data handling practices, security measures, policy changes, or compliance with applicable laws by any Third-Party Service provider.
Changes implemented by Third-Party Service providers, including modifications to application programming interfaces, alterations to pricing structures, changes in data access permissions, deprecation of features, or termination of services, may affect the functionality of integrations available through our Platform. While we will endeavor to adapt to such changes where commercially reasonable and technically feasible, we do not guarantee the maintenance of all integrations indefinitely and reserve the right to discontinue support for any Third-Party Service at any time without incurring liability.
Account suspensions, data deletions, access restrictions, or other actions imposed by Third-Party Service providers due to User conduct, policy violations, or violations of third-party terms of service are entirely beyond our control and do not constitute grounds for refunds, claims against the Company, or Service credits. Users bear sole responsibility for ensuring that their activities comply with all applicable third-party policies and must indemnify the Company against any claims, damages, or liabilities arising from such violations.
- Data Protection and Privacy Compliance
ANX LLC processes personal data in accordance with our Privacy Policy, which is incorporated herein by reference and forms an integral part of this Agreement. We comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) for Users located in the European Economic Area, the California Consumer Privacy Act, Cal. Civ. Code § 1798.100 et seq., for California residents, and other applicable data protection laws in jurisdictions where we operate or serve customers. The data controller for purposes of GDPR compliance is Leo Dahan.
By using the Services, you consent to the collection, processing, storage, and international transfer of personal data as described in our Privacy Policy. Users located in the European Economic Area may exercise rights to access, rectification, erasure, restriction of processing, data portability, and objection to processing by contacting us through the methods specified in the Privacy Policy. We will respond to such requests within thirty days as required under GDPR Article 12. While we implement appropriate technical and organizational measures designed to protect personal data, including encryption, access controls, and security monitoring, we cannot guarantee absolute security against all potential threats; Users acknowledge the inherent risks in electronic data transmission and storage.
- Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF BUSINESS OPPORTUNITIES, OR LOSS OF GOODWILL, REGARDLESS OF THE LEGAL THEORY UPON WHICH LIABILITY IS PREDICATED (WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY. Where no fees have been paid, our liability shall not exceed one hundred United States Dollars. These limitations apply regardless of the number of claims asserted or legal theories advanced.
- Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the substantive laws of the State of Wyoming, United States, without regard to its conflict of law principles. For Users located in Israel or the European Economic Area, certain mandatory consumer protection provisions may apply notwithstanding this choice of law. Any disputes arising from or relating to this Agreement or your use of the Services shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except where arbitration is prohibited by mandatory consumer protection laws requiring access to judicial forums. Users waive any right to participate in class actions or representative proceedings to the extent permitted by applicable law.
- Termination
Either party may terminate this Agreement at any time. The Company may suspend or terminate your access immediately upon breach of these Terms, non-payment of fees, violation of third-party policies, or any conduct we determine to be harmful to the Platform, other Users, or our business interests. Upon termination, all licenses granted herein cease immediately and you must discontinue all use of the Services. Provisions relating to intellectual property, payment obligations, limitations of liability, indemnification, governing law, and dispute resolution survive termination.
- Miscellaneous
If any provision is determined to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce any right or provision does not constitute a waiver. This Agreement, together with our Privacy Policy, constitutes the entire agreement between the parties and supersedes all prior understandings. For questions, contact us through https://anx.digital/.